Visit Us

Visit Us
 

Welcome to The Rooms!

This is Newfoundland and Labrador’s largest public cultural space. Here, history, heritage and artistic expression come together. Our staff and volunteers are ready to make your visit rewarding and enriching as you explore all The Rooms has to offer. 

Start at Visitor Services on Level 1 near the main entrance, where friendly and knowledgeable personnel will welcome you and answer your questions.

Immerse yourself in the culture of Newfoundland and Labrador

The Rooms is a portal to the many stories this province and its people have to tell. Here, you'll find collections, exhibits and programs that tell our stories and interpret our natural world through art, artifacts, archaeology, architecture and archival records.

About the Building

A remarkable feature of the skyline of historic St. John's, The Rooms unique design mirrors the fishing rooms where families came together to process their catch. This building, like the collections and exhibitions it houses, represents a tribute to our people and a place in which to preserve our history and culture for generations to come. To learn more about this remarkable building and site, see About Us

Enjoy your visit—and please visit again!

For information, contact Visitor Services on Level 1 at The Rooms. Call (709) 757-8090. Email information@therooms.ca.

Hours of Operation

June 19 to October 15, 2017

Monday 10 am - 5 pm
Tuesday 10 am - 5 pm
Wednesday 10 am - 9 pm
Thursday 10 am - 5 pm
Friday 10 am - 5 pm
Saturday 10 am - 5 pm
Sunday Noon - 5 pm (Archives closed)

Fall hours starting October 16, 2017

Monday CLOSED
Tuesday 10 am - 5 pm
Wednesday 10 am - 9 pm
Thursday 10 am - 5 pm
Friday 10 am - 5 pm 
Saturday 10 am - 5 pm
Sunday Noon - 5 pm (Archives closed)

The Rooms Café

The Rooms Café maintains the same hours as listed above, however on Sundays doors are open at 11am to allow access to the Café.

Holidays
The Rooms is closed on Christmas Eve, Christmas Day, Boxing Day, New Year's Day, Good Friday, Victoria Day and Remembrance Day. 

Open other statutory holidays from 12 pm to 5 pm. Open regular hours on Regatta Day (Municipal Holiday) 

For information, contact Visitor Services on Level 1 at The Rooms. Call (709) 757-8090. Email information@therooms.ca.

Tickets & Fees

Admission Fees - Includes The Rooms Galleries, Exhibitions and Tours

  Canadian
Adults  $10.00
Seniors (60+) $ 6.50
Children (5 and under) Free
Youth (ages 6-16) $ 5.00
Students (with valid student ID) $ 6.50
Family Group (4 people total, of whom only 2 are full-price adults) $26.00

Please Note:
Admission is free between 6 - 9 pm on the first Wednesday evening of the month. There may be a charge for some Wednesday evening programs and events. 

General admission fees do not apply to the Archives. First-time users of the Archives pay a one-time $10.00 fee (plus HST) to obtain a permanent Researcher Registration number. 

Access to Red Oak Café on Level 4 does not require admission.

For information, contact Visitor Services on Level 1 at The Rooms. Call (709) 757-8090. Email information@therooms.ca.

Location & Parking

Location

The Rooms is located at 9 Bonaventure Avenue in the heart of St John’s. Click the map to find us.

Parking

Effective Tuesday, June 27, 2017, paid parking will be implemented at The Rooms. Paid parking will be in effect 24 hours a day, seven days a week for a fee of two dollars an hour. Parking is free to Members of The Rooms.

Visitor parking can be accessed from Bonaventure Avenue and from Fort Townshend via Harvey Road. Parking payment terminals are located at each parking lot exit and inside The Rooms lobby. Parking lot payment terminals accept Visa and Mastercard. The payment terminal located in The Rooms lobby accepts Visa, Mastercard, debit and cash. Enter the main parking lot via Bonaventure Avenue. Overflow parking is available via Harvey Road.

For information, contact Visitor Services on Level 1 at The Rooms. Call (709) 757-8090. Email information@therooms.ca.

Exceptional Dining

The Rooms Café 

No visit is complete without a visit to The Rooms Café on Level 4, which has served over 350,000 visitors since 2006. The Café is open during visiting hours and offers a full menu until an hour before closing each day. It also serves up an awe-inspiring view of the city, the harbour and the narrows.

The menu emphasizes Newfoundland and Labrador’s food heritage, focusing on traditional fare with an eclectic twist. Every menu item is made from scratch using only basic fresh and raw ingredients. A range of specialty coffees, house made desserts, and carefully selected wines and micro-brewed local beers are also available.

For a lighter option drop by our Mug Up Cafe any time between 11am-4pm. We offer a selection of sandwiches, salads, soup, sweets, snacks – and something to whet your whistle. Everything on the menu is endorsed, and enjoyed, by Newfoundlanders and Labradorians. At the same time you can browse through local cookbooks or learn more about our local food traditions from our Cultural Ambassadors. Twice a day we sample local treats such as cod tongues, fish ‘n brewis or toutons. In the adjoining theatre we are looping the Rosemary House film series “Hungry Month Of March” that explores the sustainable roots of Newfoundland’s new haute cuisine

Red Oak Catering

Red Oak is also the exclusive food and beverage provider for corporate and private events at The Rooms. Whether it’s a corporate meeting for 20 guests, or a reception for 1,000, the Red Oak team will strive to make every event as individual, exceptional and memorable as possible. 

To plan catering for an event at The Rooms, call (709) 757-8014 or email redoak@therooms.ca

Gifts & Keepsakes

The Rooms Gift Shop 

A visit to The Rooms can’t last forever—after all, the doors have to close at night—but your memories can. And so can a memento that will mark your visit. The Rooms Gift Shop offers a wide selection of unique local products, exhibit-inspired gifts and so much more.

Art posters and reproductions, toys, jewellery, local foods, books and cultural novelties—our exciting selection will please all tastes and fit all budgets.

Stop by the shop on Level 1 and see what’s waiting for you. Whether it’s your first visit or your fiftieth, you’re sure to find something new and different that will amaze and delight! 

Contact the Gift Shop at (709) 757-8061.

Maps & Tours

Floor Maps 

These maps can familiarize you with the layout of The Rooms. Click on a floor map to enlarge it.

Orientation is included in the price of admission.

The Rooms offers orientation tours

  • Monday-Saturday: 10:30 am 
  • Sundays and Holidays: 12:30 pm 

Orientation is approximately 15 minutes in length and is not offered during free admission periods. No appointment is necessary. 

Exhibition Tours, also free with the cost of admission, are offered at designated times and vary in length. See Guided Tours for schedules.

For information, contact Visitor Services on Level 1 at The Rooms. Call (709) 757-8090. Email information@therooms.ca.

Visitors Services & Policies

What We Offer

Visitor Services 
Our Visitor Services team—located at the desk near the entrance on Level 1—is ready to welcome you to The Rooms and to help make your visit enjoyable and enriching. 

Accessibility
The Rooms is fully accessible. Wheelchairs and strollers are available to be signed out free of charge from Visitors Services.

Lost & Found
Lost & Found is located at Visitor Services on Level 1. If you realize after your visit that you have misplaced something, call (709) 757-8090.

Wi-Fi 
The Rooms offers free wireless internet access in the Café and Reference Room. Please note: this is an unsecured network—information sent or received may be accessible to third parties. Users are responsible for protecting their own devices and The Rooms is not responsible for the security of data transmitted.

Practices and Policies: What We Ask Of You

Please help us protect our visitors, staff, volunteers and valuable collections by following these practices while visiting The Rooms.

Scent Free 
The use of scented products at The Rooms is to be avoided, in order provide employees and visitors with a healthy and safe environment. The use of scented products has the potential to create an unsafe environment for our employees and to visitors due to the associated serious health risks. 

Baggage
Brief cases, backpacks and oversized bags are not permitted in the galleries or inside the Archives. Please check these with Visitor Services on Level 1. Visitors to the Archives can access lockers on Level 3.

Eating & Drinking
Food and beverages are permitted in the public spaces only, not inside the galleries or the Archives. This is enforced to protect our collections and items on display.

Cell Phones
The use of cellular phones is not permitted in any of our galleries or inside the Archives. 

No Smoking
The Rooms is a smoke free building.

No Flowers
To protect our collections, flowers or plants cannot be brought into The Rooms. This includes bouquets, corsages and flowers worn in the hair.

Admire – But Don’t Touch (in most cases)
Please do not touch the artifacts or artwork on display, except where clearly permitted.

Children
Children are welcome at The Rooms. For their safety and to protect the items on display, we ask that children be supervised at all times.

Closing Time
An announcement is made 15 minutes before closing. All visitors must be prepared to leave The Rooms at closing time. See our Hours of Operation.

Conduct at The Rooms
Please refrain from shouting, running and rowdy behaviour that might interfere with other visitors’ experiences or result in injury.

Fire/Emergency Alarms
In the event of an alarm, please prepare to exit, following any instructions provided by security. If you require assistance, please ask the nearest security person.

Photography 

Effective November 1, 2015 all professional and amateur photography sessions at The Rooms must be pre-booked.

All photography sessions both amateur and professional must book an appointment through Rentals, at 709-757-8099 or email rentals@therooms.ca.  Individuals and groups are required to check-in with Visitor Services to identify themselves and receive an authorization pass.  Please limit your arrival to 10 minutes prior to your scheduled time.  Those who have not booked ahead of time will not be accommodated.  Photos must be taken during public hours and must be concluded within the given timeframe. All groups MUST follow the directions of Security and Visitor Services staff or they will be asked to leave the premises.

NOTE:  Verbal abuse will not be tolerated.  The Rooms is committed to creating and maintaining a safe environment for visitors, clients and employees.  The Room expects everyone to be treated with respect and integrity.

These rules and requirements pertain to all photography sessions:

  • Maximum ½ hour session.  It is important that you arrive a little early to check in with the Visitor Services Staff and sign the agreement. In the event that a party arrives late for an appointment please note that the time will be reduced and will not be extended, as there may other bookings immediately following.
  • To protect our collections, flowers of any kind are not permitted in The Rooms; this includes bouquets, corsages, boutonnieres, or flowers in ladies’ hair (these must be removed prior to entering the building).
  • Upon arrival, the photographer AND member of the booking party must sign at the Visitor Services desk.
  • Individuals and groups cannot be staged on the stairs.
  • Fire Code Regulations prohibit photographers from placing blankets, bags, or props of any kind on the floors or on the stairs.
  • Photographers are not permitted to use tripods/unipods or any additional setup.  Hand held cameras only.
  • Furniture cannot be moved or rearranged in any capacity.  Standing on the furniture is not permitted.
  • The public cannot be asked to move to accommodate any kind of photography.
  • During the holiday seasons, the removal of ornaments, etc., from the tree is not permitted.
  • Restrictions are placed on peak season and peak times (see below for restrictions).
  • No alcohol permitted on the premises.
  • For the comfort of all The Rooms visitors, noise and disruptions should be kept to a minimum.
  • Photographers are not permitted to conduct sittings, take appointments or use The Rooms as a studio space.
  • Photographers can be asked to leave at any time without notice.

Peak Season Restrictions:  Due to increased visitation during the holiday season, photography visits will not be permitted from:

  • December 10th – January 10th in any year.

For information, contact Visitor Services on Level 1 at The Rooms. Call (709) 757-8090. Email information@therooms.ca.

 

 

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